Essential pages to include in your website

Building Help Pages

You will likely want to have a help section or at least one help page on your website.

If a customer is trying to use your shopping cart, you should offer online help to assist them. often programs such as virus blokers will prevent shopping carts from working properly. If you have information about those types of problems in a help page it will allow people to easily trouble shoot any problems.

If you do not have a help page, you risk losing customers that have configured their browser in a manner that is not cmpatible with your website.

Ultimately your programing would detect what the error is and tell the customer how to correct their computer. But that is complicated and generally only possible in very high end programing or shared systems like pageBuzz.com.

Without extensive programing, you need a help page.

A page that will clearly outline problems and help the customer resolve them.

People tell me, hey, I have my number there, they can call me and place the order.

But most shopping is done between 5pm and 3am in 5 US time zones. So a California shopper at 1am would need help from a company in New York at 4am. Most small business owners would like to sleep at that time.

But help pages do not sleep!

Build one!